Frequently
   Asked Questions

Find some commonly asked questions below. If you have more questions, please reach out. For more in-depth or detailed answers, check out the knowledge center.

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What is a Design Partner?

A design partner is like having an in-house designer but not full-time. I’ll have time/space dedicated to you every week/month to take care of current and plan future design needs.

How is a design partner different from a freelancer?

The biggest difference is the dedicated time every week and month that will allow a design partner to be proactive to your needs instead of reactive.

If you reach out to a freelancer for a project, they might not have the time in their schedule to do it right away. As a design partner, I’ll be able to foresee those requests and plan for them in advance.

How does it work?

After an initial kick-off call, we’ll decide what level of service you need (see pricing for partnerships) and set our first months priorities. 

After that, we’ll meet once a month to review and set the next month’s priorities. Aside form that, you’ll receive emails throughout the month with designs for your approval as needed. If you ever have questions or want to bounce idea off me, we can set up more video meetings during the month. 

How long is a partnership?

All partnership levels have a minimum of 3 months, but none have a maximum. 

My goal is to work with you to grow your design systems until you either A: no longer need me or B: need to transition to a full-time in-house position! (which I’ll help you hire and train)

What if I don't have consistent design work?

I understand that in some industries, busy seasons change, and while there is always design work to do, there isn’t always A LOT of work. 

So with that in mind, I allow partners who have committed to a minimum of 6 months to adjust their package level to match with the season. I just ask that I be notified in advance to ensure I have adequate time for all partners. 

What if I don't like a design?

I’m happy to review, edit, or change my designs to better suit you, but I can’t do that if you don’t tell me. 

I value open communication as it’s the only way to get to the perfect design for your brand. That said, I have thick skin, lay it on me 😉 

What kind of projects are included in a partnership?

Every design project is different, so the answer varies.

Some common inclusions are: newsletters, pamphlets, website maintenance/updates, posters, social media graphics, digital or print advertisements, landing pages, infographics, illustrations, presentation design, icon design, displays, trade show booths, and other promotional material.

Sales catalogues, lookbooks, photoshoot organisation, and full website redesigns are larger scale projects that may be included depending on the level of partnership and may take several months depending on the scale.

How do I know if a design partner is right for me?

Hiring a design partner is great for businesses that either do not have enough design work to hire someone full-time or have a limited budget but want someone with experience instead of a recent grad. 

If you aren’t sure if a design partner, in house, or agency is best for you’re needs, read this article that breaks them down. 

What are the payment terms?

For Partnerships, there are 2 payment options: 
A: Quarterly Payments (due every 3 months)
B: Monthly Payments (due on the first of every month)

All speciality projects have a set payment structure:
25% at contract signature
25% at concept/design approval
50% to get final files

Who owns the rights for the designs?

The rights for final designs are yours for the outlined purpose upon final payment.

The rights for all rejected or dropped concepts and projects are mine.

I maintain the right to display any and all designs for marketing or portfolio purposes. (projects will not be posted publically until they have been launched)

Ready to Partner up?

Ready to elevate your brand with expert design? Schedule a call to discuss your needs and get started. Let’s bring your vision to life together!